Privacy Policy
1. General provisions
This privacy policy sets out how SIA VR Commerce (hereinafter – the Seller) processes personal data obtained from customers (hereinafter – the Customer) when using the HeyTruu online store.
The Seller undertakes to protect the Customer’s personal data and comply with the requirements of the European Union General Data Protection Regulation (GDPR).
2. Controller of personal data
The controller of personal data is:
SIA VR Commerce
Reg. No.: 40203725151
Email: [email protected]
3. What data is processed
The Seller may process the following Customer personal data:
- first and last name
- email address
- phone number
- delivery address
- payment information (via payment service providers)
- order history
4. Purposes of personal data processing
Personal data is processed for the following purposes:
- processing and delivery of the order
- communication with the customer
- payment processing
- customer service
- fulfilment of legal obligations
5. Transfer of personal data to third parties
Personal data may be transferred to:
- delivery service providers (e.g., Omniva, DPD, etc.)
- payment service providers
- IT service providers
Data is transferred only to the extent necessary to provide the service.
6. Data storage
Personal data is stored for as long as necessary for:
- fulfilment of the order
- fulfilment of legal obligations
- accounting requirements
7. Customer rights
The Customer has the right to:
- request access to their data
- request correction of data
- request deletion of data
- restrict data processing
- object to data processing
Requests can be sent to the email address: [email protected]
8. Cookies
The online store uses cookies to ensure the website’s operation and improve the user experience.
More information is available in the Cookie Policy.
9. Changes to the privacy policy
The Seller has the right to make changes to this privacy policy at any time.
10. Contact information
If you have questions about the processing of personal data, please contact us:
Email: